Questions to Ask Before Hiring a Plumber in Minneapolis

When a plumbing issue pops up, the instinct is often to find someone fast. But rushing into a service call without asking a few key questions can lead to bigger problems down the road—especially in a market like Minneapolis, where older homes, freezing winters, and city permitting all add extra layers of complexity.

Before hiring a plumber in Minneapolis, ask these seven questions to ensure you're working with a licensed, trustworthy professional who understands local codes and delivers quality service.

Whether you’re dealing with a leaking water heater, a sump pump concern, or planning a remodel, here are the top questions you should ask before hiring a plumber in the Twin Cities metro area.

1. Are You Licensed and Insured in Minnesota?

This should always be your first question. In Minnesota, plumbing work must be performed by a licensed contractor. Hiring an unlicensed plumber could mean code violations, failed inspections, and costly redos.

Why it matters: A licensed plumber is trained, tested, and required to follow the Minnesota Plumbing Code. Insurance adds another layer of protection for you as the homeowner.

2. Do You Handle City Permits and Inspections?

In Minneapolis and surrounding cities like Edina, St. Louis Park, and Golden Valley, many plumbing jobs—especially water heaters, gas lines, and repipes—require a permit and inspection.

Why it matters: A trustworthy plumber will not only pull the proper permits but

will coordinate with the city to ensure the job is inspected and approved. If they avoid permits, it’s a red flag.

3. Who Will Actually Be Doing the Work?

Some companies send out sales reps to bid the job, then subcontract the work to someone else. Make sure you know who will show up—and who will be responsible.

Why it matters: You want someone accountable, clean, and qualified in your home—not just whoever was available that day.

4. What Are Your Payment Terms?

Get clarity on how and when payments are expected. For example, at Predictable Plumbing, we structure payments around project milestones—not upfront lump sums—so expectations stay clear.

Why it matters: Transparent billing protects both parties and prevents surprise charges halfway through the job.

5. Can You Provide Local References or Reviews?

A great plumber should be able to point you toward recent work or satisfied customers nearby. Also, check Google reviews, Nextdoor recommendations, and even city-specific forums.

Why it matters: You're not just hiring for plumbing skill—you’re hiring for reliability, communication, and trustworthiness.

6. Do You Specialize in Residential Work?

Commercial plumbing and new construction are very different from residential service. Look for someone who works with homeowners like you every day, especially in older Twin Cities homes.

Why it matters: Experienced residential plumbers understand the quirks of aging plumbing systems and how to work cleanly in a finished home.

7. Do You Offer a Warranty on Labor and Materials?

Ask if the plumber backs up their work. Warranties on labor and the products they install (like water heaters or sump pumps) show confidence in their craftsmanship.

Why it matters: If something goes wrong after the job, you don’t want to be left footing the bill again.

Final Thoughts

Plumbing isn’t just about fixing pipes—it’s about protecting your home, your comfort, and your peace of mind. Asking the right questions helps you avoid stress, save money, and build a relationship with a plumber you can trust long-term.

At Predictable Plumbing, we believe in transparency, clean work, and doing it right the first time. If you're looking for a reliable residential plumber in Minneapolis, Edina, Golden Valley, or nearby, we’re happy to answer any of these questions (and more).